At US Drug Test Centers, we take pride in delivering fast, reliable, and professional drug testing services to individuals and businesses nationwide. The reviews below come directly from real clients who have used our services for workplace testing, court-ordered programs, personal needs, and more. Their experiences reflect our commitment to exceptional customer service, accurate results, and a seamless testing process from start to finish.
We encourage you to explore these testimonials to see how we’ve helped thousands of customers meet their testing requirements with confidence and ease.
"Save money"
"Quick and affordable"
"I missed my appointment but they were still able to accommodate me though I had to wait a bit. I appreciated the front desk staff for getting me in and making sure that I was able to be seen in a reasonable amount of time"
"Quick easy and helpful. Thank you"
"Great job"
"Efficient. Timely. Competitively Priced"
"ii was very appropriate, all the times support team is active and ready to consult or help. system almost every time runs smooth. and so far we are very proud of our our partnership"
"The system itself is very useful, and I appreciate being able to view testing and result statuses in one place and also place orders. However, there appears to be an issue with status updates not being maintained accurately. We have had several hires complete their drug tests, yet the system continues to show their status as "Scheduled" for days or even weeks afterward. This creates confusion and requires additional follow-up on our end. In several cases, I only received updates after personally calling to inquire about the status. If I had relied solely on the system, I would have assumed the hires had not completed their tests when, in fact, they had already tested. Additionally, promised callbacks and status updates are not always received. The platform has great potential, but it is important that testing statuses and pending results are actively monitored and updated in a timely manner. Accurate and consistent follow-through would help prevent customers from being misled about the progress of their hires and would significantly improve the overall experience. I give it a 9 because its useful and helpful, I also appreciate the customer service very nice and professional. Calee, Tricia, Kelsie, Tormar and another gentleman I forget his name; I love working with you all and appreciate your help always. I recommend this platform to anyone."
"Great. Friendly staff, clean facility"
"100% Profesional."
"Quick and easy"
"Great!"
"Easy renewal system on time reminders goes the extra mile if you forget to answer an email and actually will give you a call to remind you. Excellent company."
"The people at US Drug Test Centers helped make the purchase and ordering of tests easy. I called with many questions at different time, and each time I spoke with someone they were patient and helpful. The person who initially helped me was knowledgeable about what our company needed and walked me through the process."
"Great customer service and program offers everything we needed."
"Good, the only problem I have is their website, it is not user friendly, I end up having to call in when I feel if the website were user friendly I would call less."
"First time I went they said that your company was new to them and didn’t have the computer yet. Second time, not a problem"
"Easy to use and when I contacted customer service, he was knowledgeable, friendly, and took care of my issue."
"I had a great experience working with US Drug Test Centers over the phone. The representative was professional, friendly, and answered all of my questions clearly. The process was easy to understand, and they provided the information I needed quickly. Based on my experience, I would recommend US Drug Test Centers for their excellent customer service and efficient support."
"Quick, easy, very helpful. Customer service when I put the wrong address on something they recognized me by my phone number and handled everything I have used. Test centers in the past and if need be, I will use them again in the future. Thanks again for all your help."
"My drug screen was done voluntarily. Every step from making the appointment online, ordering the test and payment was easy and convenient. Bring at the Anniston, AL location the facility was clean and the personnel that collected my specimen (hair stran test) was as pleasant as could be. I didn't get her name but she was amazing! I'd highly recommend this location to friends and family."
"Good"
"Very user friendly and easy to set up and they keep us compliant!"
"Simple and quick"
"The testing process was pretty good. The primary hang up was waiting to receive the email with the bar code. If this is going to be required, wifi should be provided so that customers do not have to leave the suite and come back to get the email."
"I would recommend US Drug Centers because the representative Montrail was very knowledgeable and guided us through each step required by the CPUC."
"Very effective service"
"US Drug Test Centers is very easy to access and use. Customer service is wonderful and very polite and helpful."
"US Drug Test Centers provides top tier customer service, Tranco Industrial Services truly appreciate your services!"
"I operate a seasonal business in N Lake Champlain and access to a testing center is always roblematic given limited hours and access ."
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